FarmMeow is provided via farmmeow.com, an app inside LINE, and mobile apps. For personal data matters, contact imkwangkung@gmail.com
- — LINE user ID, display name and profile picture. We receive these when you sign in with LINE and use them only to know who owns which data
- — The user ID Apple issues, plus the name and email you choose to share when you first authorize. If you choose “Hide My Email”, we receive an Apple relay address (ending in @privaterelay.appleid.com), not your real email — and we have no way of knowing your real email
- — We store your email as your username, and your password as a one-way bcrypt hash that can't be reversed. We never store plaintext passwords, and no one on our team can see your password
- — Nickname, real first and last name in Thai and English (printed on pedigrees), phone, email and address. All are optional, except when you request a pedigree, for which the association requires your real name
- — Name, breed, sex, date of birth, color, microchip number, parent lineage, litter and photos
- — Vaccines, medications, parasite prevention, drug allergies, chronic conditions, lab results, weight, spay/neuter status, and medical records clinics enter when you grant them access
- — If you open a farm, clinic or hotel, we store the business name, address, registration number, team members, rooms, bookings, work queues, bills and pharmacy stock
- — Only if you connect your PetKit account yourself — weight, eating behavior, litter box visits and photos taken by the device, plus the email or phone used to connect (to prefill when reconnecting — no password is stored). You can disconnect anytime
- — The system logs who changed what and when, so it can be audited in case of disputes — especially ownership transfers and medical records
- — Username (@), bio, and the posts, photos, videos and text you share; pets you tag; people you follow and who follow you; who viewed or liked your stories; accounts you block; and reports you submit — location data embedded in photo and video files is stripped on upload
- — When you allow location access, the app coarsens your coordinates to roughly 1 km on your device before sending them. We use this to determine who within about 5 km can see your story, store it with each story, and erase it when the story reaches 24 hours (including stories pinned as Highlights). We never show your location or distance to anyone. Location sent when you open the story bar or the “Nearby” map is used for that search only and isn't saved to your account. Without location access you can still use stories — they just won't be shown to people nearby (your followers and people who open your profile still see them)
- — The mobile app uses Google Analytics for Firebase to collect aggregate usage statistics, such as screens opened and crashes, to find where the app breaks — not to track individuals
- — If you allow notifications, we store a device token used to send vaccine and appointment reminders. Turning notifications off deletes the token
What we don't collect: Plaintext passwords (stored only as one-way hashes) · credit card details · your precise location or travel history · your device contacts · photo library content you didn't choose to upload
Used only to provide the services you request — showing your pet's health book, reminding you before vaccines and appointments, issuing pedigrees, transferring history with the pet when it changes owners, and letting clinics you authorize view its records
We don't sell your data and we don't share it with advertisers
- — They can see only the pets you share individually, and only until you revoke access. Revoke anytime from the pet's page — after revoking, they can still view records they entered, per medical record retention rules, but won't see any new data
- — When you transfer a pet to someone else, its entire history moves with it — that's the purpose of a transfer. Afterward, you'll only see the period you cared for it and can no longer edit it
- — Based on the permission you set — owner, caretaker or viewer
- — Only what you choose to make public yourself, such as your farm page, individual pet cards, and your profile page (once you set an @ username — name, photo, bio, stories and posts set to public). Each diary post can be public or private. Farm pages and pet cards are off by default, and microchip numbers are always partially hidden
- — Your followers and people within about 5 km can see them for 24 hours, and anyone who opens your profile can also see stories that haven't expired — without seeing your location or distance. People you block can't see them at all, and you can see who viewed your stories
- — View reported content to check whether it breaks the rules (seeTerms of use)
- — Used for sign-in and sending notification messages. We send only the content needed for the notification
- — Used for Sign in with Apple in the iPhone app. Beyond that sign-in step, we don't send any other data about you to Apple
- — Used to send notifications to the mobile app and collect aggregate usage statistics
- — Only when you connect your account yourself — we pull data from your devices to show in the health book
Photos and documents you upload are stored on our own servers, not with third-party providers
Kept as long as your account exists. When you delete a pet, its data goes to the trash and can be restored until you delete it permanently. Once permanently deleted, we actually erase the data and photos — they can't be recovered
Stories are deleted along with their photo or video after 24 hours, unless you pin them as a Highlight, which stays until you remove or delete it
The exception is edit logs and medical records entered by clinics, which must be kept for the period required by law and professional standards
- Request a copy of all data we hold about you
- Correct inaccurate data — most of it you can fix yourself in the app right away
- Delete your account and all data — you can do it yourself in the app right away. See the steps and what gets deleted on theDelete account page
- Withdraw consent, e.g. turn off notifications, revoke clinic access, or disconnect PetKit
- Request an export of your data in a reusable format
Send requests to imkwangkung@gmail.com. We'll respond within 30 days
This service is intended for adults. We do not knowingly collect data from children under 13. If you find that a child's data has been submitted, let us know and we'll delete it
If changes affect your rights, we'll notify you in the app before they take effect. Minor changes will update the date at the top of this page
Read the terms of service on the Terms of use page